Policies and trust

Guest policies and trust hub

Centralize booking terms, payment rules, cancellation policies, house guidance, and reassurance content in one place.

Template family Policy articles Assign article_pages/policy.hbs to formal procedures, refund rules, SLAs, legal terms, or operating policies.
Template family Trust content Use article_pages/trust_center.hbs plus trust-oriented section/category templates for governance and assurance content.
Escalation Ask a question If the guidance is unclear, send the user into the request flow instead of leaving them at a dead end.